Count on Me NC Name Badge

How to Help Local Restaurants: The Heartbeat of Every Community

RESTAURANT ASSOCIATIONS LEAD THE CHARGE State restaurant associations are to be applauded for having led the way in establishing training programs focused on a higher standard of safety and cleanliness during the pandemic. The North Carolina Restaurant and Lodging Association (NCRLA) in partnership with Visit NC, the state’s tourism agency, developed Count on Me NC. The …

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A Couple Eating at a Restaurant with Server Wearing a Face Mask and Gloves

How to Create Contactless Menus to Help Local Restaurants During COVID-19

While restaurants can do this themselves, I believe it’s more helpful for a local destination marketing organization (DMO), such as convention and visitors bureaus (CVB), tourism development agency (TDA), chamber of commerce, Main Street program or downtown development agency, to take charge and help members of their community and/or industry or their organization. Restaurants need …

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Keyboard with Handicap Key in Red

Is Your Website Accessible?

Lawsuits by professional plaintiffs for noncompliant ADA websites drive me crazy. Fair treatment for the visually impaired and the wheelchair disabled does, too. Note: I am not a lawyer nor am I providing legal counsel or advice. I’m a tourism marketer … and I’m a proponent of being inclusive. The American Disabilities Act1 (ADA) specifies how …

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Staying on Top of Online Reviews

Keeping up with online reviews can leave any business owner or tourism marketer feeling stressed. While we can’t always control what’s posted online, we can at least be in a position to be aware they exist. Then we can decide whether or not to react. Review sites allow any organization to easily claim their listing and …

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